For most of my life, I thought avoiding conflict was a virtue. If something bothered me, I’d brush it off. “No big deal,” I’d say. “They probably didn’t mean it” or “Not worth bringing it up.” If I wanted something different, I’d keep it to myself and hope the other person would eventually just get […]
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Back in the day, I bought a gratitude journal.
It was the height of the gratitude boom—everywhere I looked, someone was singing the praises of listing your gratitudes. So I jumped on board. Every morning, I dutifully wrote down three things I was grateful for.
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I gave a keynote in San Francisco last week. Afterward, someone asked me a question that stopped me in my tracks. “How do you know if the work you do makes a difference?” It’s one of those deceptively simple questions—the kind that lingers. We all wonder about it. We move through our days, inboxes overflowing, […]
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